|
FAQ - Frequently Asked Questions
Q: How long does it take to receive my wedding flowers?
A: Your wedding flowers will arrive in two weeks. However, if
you need them sooner, the shopping cart allows you to select a
shorter delivery time.
Q: Are these
wedding flowers real?
A: We are asked this question often because these wedding flowers are
so realistic. The goal in designing your bouquets is to make them
look as close to the real flower as possible. Your family
and guests to be surprised when you tell them your wedding flowers
are silk. In fact, if you read our
customer reviews below, many brides tell us how their guests
thought the flowers were real!
Q: Do you have a catalog?
A: Currently we don't have a print catalog. However, every
item we offer is available here on our website and can be enlarged
to full screen so you can see every detail. If you like our pictures
you will love our wedding bouquets in person.
Q: What if I receive my wedding flowers and I don't like
them?
A: We offer a 10 day unconditional money back guarantee. If
you don't like your wedding flowers for any reason you can return
them within 10 days from their arrival and we will issue a full
refund minus any shipping charges. For more details click
here.
Q: How much is the shipping going to be?
A: Regular ground shipping ranges from $4.99 to $32.99
depending on the size of your order. As you add items to your
shopping cart it will show you the exact shipping amount for your
order as well as an estimated date of arrival.
Q: How are the wedding flowers packaged?
A: Your order is placed into a sturdy shipping box surrounded
by tissue paper and packing peanuts to ensure they don't move, crush,
or smash during transit.
Q: Is there any assembly required?
A: Rest assured that all of your wedding bouquets arrive to
you just as pictured and ready to go. The pins are even included for
the boutonnieres and corsages.
Q: I want to know if I can have something custom made?
A: In order to keep our prices low and our shipping quick we
offer a wide variety of colors and styles that are ready to ship.
Although we don't offer custom services you can personalize your
bridal bouquets and corsages with your choice of ribbon color.
Q: Is my personal information safe here?
A: Privacy is a top priority at The Brides Bouquet.com your
personal information is completely safe here. Our checkout page is
secure and encrypted. We don't sell or share any customer data with
any other agency.
Q: I don't have
a credit card, can I pay by check?
A: Yes of course you can pay by check or money order. When
you get to the checkout page just fill in the blanks and
print it out. Then just mail in that page with your
check or money order and we'll handle the rest.
Q: I live
outside of the United States do you ship internationally?
A: Yes we ship to most countries. Simply select "International
Shipping" from the shopping cart and it will show you the exact cost
of the shipping as well as an estimated date of arrival for your
wedding flowers.
Q: What is the
difference between the candlelight wedding bouquets and the snow
white wedding bouquets?
A: The candlelight wedding bouquets are a soft ivory color
which brings to mind the soft color of candlelight. The candlelight
wedding bouquets are the most popular among our brides. The snow
white wedding bouquets are pure white like snow.
|