Shipping & Returns
This site and it's shopping cart are encrypted and secure. We don't rent, sell, or share your information with anyone! The free shipping on silk wedding flowers is for domestic US orders only. Anything going outside of the US will be considered international shipping.
- Please allow 5 to 7 business days or less for Standard Shipping via UPS Ground or US Postal Service.
- Rush shipping is available through the shopping cart and it shows all charges.
- International shipping is also available. Please allow 2 weeks for International Shipping.
- All of our silk flowers are gently and expertly placed into their sturdy cardboard shipping box.
- We use packing peanuts and tissue paper as needed.
- All items are snuggled into the box to make sure they don’t move or crush during transit.
- Shipping charges are non-refundable.
- Any standard item that is purchased from our website can be returned for a full refund or exchanged within 10 days of receipt.
- Returned items must be packed carefully and shipped in original packing boxes or similar quality.
- It must arrive to us in good condition. No crushed flowers. No missing flowers. If the flowers arrive to us in poor condition or if they smell like smoke, no refund will be issued.
- If your flowers are returned to us in used or poor condition, we will not issue a refund.
- We do not provide for return shipping.
- A 35% restocking fee will apply to any returns that do not meet the above conditions.
Please include a copy of the original invoice and ship to:
1849 N Helm Ave
Fresno, CA 93727